Terms & Conditions.

01 Acceptance of terms

By accessing this website or engaging GrowFlow ("GrowFlow", "we", "us", "our") for any service, you ("client", "you") agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use this website or our services.

02 About GrowFlow

GrowFlow is a Delhi-based digital marketing agency offering services including, but not limited to, lead generation, performance (Meta/Google) advertising, content marketing, social media management, branding, landing page design, SEO and related creative and analytics work.

03 Services and scope of work

The specific services, deliverables, timelines and fees for any engagement will be set out separately in a proposal, scope of work, or signed agreement between GrowFlow and the client. Where these Terms & Conditions conflict with a signed agreement, the signed agreement takes precedence.

• Campaign timelines are estimates and may shift based on platform approvals, creative turnaround, or client feedback cycles.
• Marketing results (leads, traffic, conversions, ROAS, engagement) depend on multiple external factors — market conditions, ad platform algorithms, budget, and client-side execution — and are not guaranteed unless explicitly stated in a signed agreement.

04 Client responsibilities

To deliver services effectively, we ask clients to:

• Provide timely access to accounts, assets, brand materials and approvals needed to run campaigns.
• Ensure that any content, logos, product information or claims supplied to GrowFlow are accurate and that the client holds the rights to use them.
• Respond to review and approval requests within agreed timeframes, as delays can affect campaign performance and timelines.

05 Fees and payment

Fees for services are as agreed in the applicable proposal or invoice. Unless otherwise agreed in writing, invoices are payable within the timeframe stated on the invoice. Any third-party costs — such as ad spend paid directly to Meta, Google or other platforms — are separate from GrowFlow's service fees and are the client's responsibility, whether billed directly to the client or managed by GrowFlow on the client's behalf.

06 Intellectual property

Unless otherwise agreed in writing, final creative assets, campaigns and deliverables produced specifically for a client become the client's property once paid for in full. GrowFlow retains the right to showcase completed work (including case studies, metrics and creative samples) in its portfolio and marketing materials, unless the client requests otherwise in writing. GrowFlow retains all rights to its own internal tools, templates, processes and pre-existing materials used to deliver the work.

07 Confidentiality

Both parties agree to keep confidential any non-public business, financial or strategic information shared during the course of the engagement, and to use it only for the purpose of delivering the agreed services.

08 Limitation of liability

GrowFlow will perform services with reasonable skill and care, but does not guarantee specific business outcomes, rankings, sales or revenue, as these depend on factors outside our control. To the extent permitted by law, GrowFlow's liability for any claim arising from its services is limited to the fees paid by the client for the specific service giving rise to the claim.

09 Termination

Either party may terminate an ongoing engagement in line with the notice period set out in the signed agreement or proposal. The client remains responsible for fees and costs incurred for work completed, and ad spend committed, up to the date of termination.

10 Website use

This website and its content are provided for general informational purposes. You agree not to misuse the site, attempt to gain unauthorized access to it, or use its content for unlawful purposes. Content on this website — including text, graphics and logos — is the property of GrowFlow unless otherwise credited, and may not be reproduced without permission.

11 Governing law

These terms are governed by the laws of India, and any disputes arising from them will be subject to the exclusive jurisdiction of the courts of New Delhi.

12 Changes to these terms

GrowFlow may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised "last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.